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NEWS

Content Manager 25.4 - Long-term Support Release!

12/8/2025

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Right in time for the holidays, OpenText releases Content Manager v25.4. Of note, this is the Long-term Support (LTS) release. This version is supported for a longer period of time and is the recommended version as you consider upgrading.

It is important to stay on a supported version for a number of reasons - and these reasons don't change: 
  1. Security! Keeping your records on and in a secure and compliant environment. Older versions sitting in older or unsupported operating systems can pose a risk to the authenticity of your records. Cybersecurity wants to know that trusted vendors are keeping your records protected by releasing products that are up to date. 
  2. Performance Improvement! From upgrade times to business-as-usual processing, newer versions are destined to drive better outcomes.
  3. Bug Fixes! Clients and the vendor will find areas that need adjustment and resolution, so if you found something, look for it in the release notes.

These reasons help you weigh the value of the upgrade as against business requirements as new features and functions do change!
  1. SAP Archive Link Connector to SAP S/4HANA
  2. Enhanced auto-classification for ElasticSearch and IDOL
  3. Barcode Scanning in the mobile app

The current maintenance ends for these versions on the following dates:
CM 25.1 - 28 FEB 2026
CM 25.2 - 31 MAY 2026
CM 25.3 - 31 AUG 2026

CM 23.4 (LTS) - 31 OCT 2026
CM 24.4 (LTS) - 31 NOV 2027
CM 25.4 (LTS) - 30 NOV 2028

See the Support Lifecycle link for additional dates and information:  OpenText Content Manager Community

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ARMA InfoCon 2025 - Phoenix, AZ

10/23/2025

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What a great conference in Phoenix! Dan and Erik connected and reconnected with so many attendees at ARMA's annual InfoCon. From Information Governance sessions, to AI, to File Share Cleanups, there were great education sessions giving insight across many verticals. The show was well attended and Phoenix gave us great weather and dining destinations. We look forward to the next opportunity to connect in person!
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Upcoming Content Manager User Group - Fall 2025

6/24/2025

 
We are pleased to present our Content Manager User Group (CMUG) Meeting, September 16th - 17th, 2025 in Portland, Oregon.
We're incredibly excited to bring together our community of users for two days of learning, networking, and collaboration.
This event is designed to help you maximize your Content Manager experience. We've packed the agenda with:
  • insightful sessions led by our own Consultants,
  • hands-on demos showcasing the latest features,
  • open forum discussion about the future of Records Management, and
  • guest speakers who will share their experiences with Content Manager. 
 
This will be a fantastic opportunity to deepen your product knowledge, discover best practices, and you'll have ample opportunities to network with peers, share experiences, and build valuable connections.
 
  • We're confident this event will provide you with valuable takeaways and help you get the most out of Content Manager.
 
Attached is our flyer with complete event details, including the agenda, location information, and registration instructions. Please take a moment to review it and see all that awaits you in Portland!
 
Space is limited, so we encourage you to register early to secure your spot. Feel free to share with others!
 
Please reach out to [email protected] with any questions or check out our Education page.
 
Hoping you can make it!
cmug flyer

Certification for ISO/IEC 27001:2022

3/31/2025

 
Information First is thrilled to announce certification against the ISO/IEC 27001:2022 standard for Information Security Management Systems. This achievement recognizes Information First’s continued commitment to robust information security practices across our corporate and SaaS systems and follows our recent achievement of #FedRAMP Ready status for our Records Management Application (RMA) Cloud Service Offering (CSO) – based on #ContentManager ECM software from OpenText. This leveling up of our cybersecurity, data privacy, and data protection practices and controls offers our customers enhanced security, data integrity, confidentiality, resilience, and availability in the information governance solutions that we offer. #informationsecurity #dataprotection
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Information First hosting a Spring Fling in Tampa!

2/26/2025

 
We are pleased to present our Content Manager User Group Meeting, April 7th – 9th, 2025 in beautiful Tampa, Florida.

We're incredibly excited to bring together our community of users for two days of learning, networking, and collaboration.

 
This event is designed to help you maximize your Content Manager experience. We've packed the agenda with insightful sessions led by our own Consultants, hands-on demos showcasing the latest features, open forum discussion about the future of Records Management, and guest speakers who will share their experiences with Content Manager.  This will be a fantastic opportunity to deepen your product knowledge, discover best practices, and we believe you'll have ample opportunities to network with peers, share experiences, and build valuable connections. We're confident this event will provide you with valuable takeaways and help you get the most out of Content Manager.
 
Space is limited, so we encourage you to register early to secure your spot. We look forward to seeing you there!
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ARMA Southeast Sunshine Conference 2025

2/15/2025

 
We are excited to be attending the ARMA Southeast Sunshine Conference again this year. Click here to register, Sunshine Conference. See you in Orlando, FL March 6th and 7th. We love these conference as they gather several chapters from the southeast and provide some great speakers!
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Data Privacy Week - 2025

1/22/2025

 
Data Privacy Week is JAN27-JAN31 2025!

The National Cybersecurity Alliance (NCA) expanded Data Privacy Day into Data Privacy Week because your data is that important! Data Privacy Day began in the United States and Canada in January of 2008. It is an extension of Data Protection Day in Europe, which commemorates the January 28, 1981 signing of Convention 108, the first legally binding international treaty dealing with privacy and data protection. We joined as a Data Privacy Week Champion this year to help promote the value of your data and how to protect it. We perform activities rooted in protecting information through implementations of Content Manager and File Analysis. Learn more about the weeks events at ​All Events - National Cybersecurity Alliance

Certificate of Awesome

1/13/2025

 
​This Certificate of Awesome is in recognition of the vast experience within our world-class Team of RIM and Content Manager experts.
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CM v24.4 Web Client enhancements

12/16/2024

 
End user feature enhancements in the Web Client are a focus of the 24.4 release for Content Manager. Casual end user functionality to more advanced activities are possible for those doing record queries via the web client. See the video below for new ways to apply filters and column adjustments!

Word Online Integration v23+

12/9/2024

 
With Microsoft Word Online, the ability to edit documents via the integration from Content Manager is a very simple option for end users. See the quick demo posted to our YouTube page.
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