What is our approach to Training and Education?
Information First understands the importance of Education & Training as a key milestone to a successful project. To help our customers , we provide certified instructors and a number of training and education courses designed to complement and enhance the use or implementation of Micro Focus Content Manager (formerly HPE Records Manager, HP TRIM and TRIM Context) and ControlPoint. We are also well equipped to tailor education packages to meet your individual and organizational needs. Our courses are also consistently rated Excellent and very responsive to the needs of our trainees.
What is the Business Value to Your Organization?
Having your team trained and educated on this key organizational tool will help you enhance user performance, increase product image, improve usability, and reduce risk exposure.
Our training provides users with their own training environment, independent of other students. This enables each student to learn at their own pace and with a hands on approach with the application. Our training environments also always feature the most current version of Content Manager and ControlPoint, but we can easily train on earlier versions if necessary.
In-Person, Instructor Led Classroom
- This is our recommended delivery method because it is the most engaging and interactive. Our certified instructors will lead a class of up to 12 people through our standard course offerings. Our courses include a combination of Lecture, Demonstration and hands-on labs.
- When attendees are scattered across the country or travel costs are prohibitive, a virtual class offers all the great interaction of our in-person delivery except students attend remotely - even from the comfort of their own home! We do suggest two monitors as one will be used for Presentation and the other will be used for access to the training environment. We use Voice Over IP (VOIP) for communication which allows each student to attend using their PC sound system.
- From our library of existing modules, or those developed specifically for (or in partnership with) you, eLearning offers the flexibility and freedom for students to attend classes on their schedule. eLearning offers the ‘on demand’ access, ease of training new hires or acts as a quick ‘refresher’ for those who have forgotten. Content can be designed specific to your organizational needs that utilizes your environment. Our eLearning modules can be made SCORM compliant if required.
- The unique nature and implementation of Content Manager sometimes demands custom, ad hoc training that doesn’t follow the normal script. Our Education Consulting option allows you to tailor a custom curriculum to your staff based on your needs and usage. We will work with you to develop and deliver personal content for your training needs.