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Privacy Policy

INFORMATION FIRST GLOBAL PRIVACY POLICY

Data privacy is important to Information First Inc. This Privacy Notice describes the Personal Data that we collect about you as a visitor to the Information First website, how we use it, with whom we share it, and describes your rights with regard to the Personal Data we have about you.

CALIFORNIA RESIDENTS

If you are a California resident, California law may provide you with additional rights regarding our use of your personal information. For specific questions, contact dataprotection@info-first.com.

Privacy Notice

Information First Inc. collects, processes, and retains information about you when you visit our website, which may include internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exist pages, the files viewed on our site (e.g. HTML pages, graphics, etc.), operating system, date/time stamp, and/or clickstream data to analyze trends in the aggregate and administer the site.

You may choose to provide us with additional information, such as your name, E-mail address, company information, street address, telephone number, or other information, to access protected information on our website or so we can follow up with you after your visit. We may combine other publicly available information related to the organization for which you work with the information that you provide to us. Information First Inc. or Information First Inc. service providers may observe your activities, interactions, preferences, transactional information, and other computer and connection information (such as IP address) relating to your use of our website and our services.

If you are a licensed or other authorized user of any of our online platforms, we process your name, E-mail address, username, password, IP address, job title, phone number, information about the company where you work, actions you have taken in the applications on the platform, such as record creation, changes, input, responses, analysis, and approvals, and tickets filed on your behalf related to our platform.

We may also use log files, cookies and/or similar technologies. For more information about our use of these technologies and how to control them, see our Cookies and Similar Technologies section below. We may collect and store this information and combine this information with other Personal Data you may have provided.

If you register online on one of Information First Inc.’s website, we may also collect and store certain information in the aggregate about your visit automatically including: 1) internet domain and IP address from which you accessed our website 2) the date and time you access our website; and 3) the pages visited. We may also collect general demographic and profile data from our website from time to time.

We may also obtain data from third parties, such as authorized distributors with which we offer services or engage in joint marketing activities. We protect data obtained from third parties according to the practices described in this Notice, plus any additional restrictions imposed by the source of the data.

You have choices about the data we collect. When you are asked to provide Personal Data, you may decline. However, if you choose not to provide data that is necessary to provide a product or feature, you may not be able to use that product or feature.

How We Use Personal Data

Information First Inc. uses the data we collect to operate our business and to provide the products and services we offer, which includes using data to improve our products and personalize your experiences. We also may use the data to communicate with you. For example: to inform you about your account and product information; or, to send E-mail communications or make phone calls for the purpose of sending you information about upcoming webinars and events, product announcements, newsletters, and educational content. We will use the aggregate data that we collect internally to better understand and assist our customers and to help improve our website and services.

If you have a contract or other agreement in place with us, we process personal data about you to fulfill obligations to you under that contract or agreement, including:

  • Provisioning your account on our platform

  • Authenticating you to enable access your account on our platform, including additional users of the solution

  • Providing customer service and support, and investigating issues that you raise

  • Communicating with you, including via E-mail, about your use of our solutions

We process Personal Data for certain Legitimate Interests, which include, but are not limited to the following:

  • To enhance, modify, personalize or otherwise improve our services / communications for the benefit of our customers

  • To provide maintenance and support services

  • To identify and prevent fraud

  • To enhance the security of our network and information systems

  • To better understand how people interact with our website

  • To provide postal communications which we think will be of interest to you

  • To determine the effectiveness of promotional campaigns and advertising

Whenever we process data for these purposes we will ensure that we always keep your Personal Data rights in high regard and take account of these rights. You may object to this processing if you choose. EU residents may dataprotection@info-first.com contact dataprotection@info-first.com for further information on your rights. Please bear in mind that if you object or opt out, this may affect our ability to carry out tasks above for your benefit or to provide our products or features.

“Legitimate Interests” means Information First Inc.’s interests in conducting and managing our business to enable us to give you the best service/products and the best and most secure experience.

For example, we have an interest in making sure our marketing is relevant for you, so we may process your information to send you marketing that is tailored to you and your company’s interests. It can also apply to processing that is in your interests as well. For example, we may process your information to protect you against fraud when transacting on our website, and to ensure our websites and systems are secure.
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When we process your Personal Data for our Legitimate Interests, we make sure to consider and balance any potential impact on you (both positive and negative), and your rights under data protection laws. Our legitimate business interests do not automatically override your interests - we will not use your Personal Data for activities where our interests are overridden by the impact on you (unless we have your consent).

Reasons We Share Personal Data

We share your Personal Data as necessary to complete any transaction or provide any product you have requested or authorized. In addition, we share Personal Data among Information First Inc. authorized organizations with verified business need. We also share Personal Data with vendors or agents working on our behalf for the purposes described in this Notice, such as IT service providers which host, develop or offer support. Companies we've hired to assist in protecting and securing our systems and services may need access to Personal Data to provide those functions and they are not allowed to use Personal Data they receive from us for any other purpose. In such cases, these companies must abide by our data privacy and security requirements and agree to any data protection agreements that we may require.

Information First Inc. does not sell your Personal Data to third parties. However, we may share your contact information with our authorized distributors in order to assist you in purchasing our products or to contact you via phone or E-mail for the purpose of marketing our products and services.

We may also disclose Personal Data as part of a corporate transaction such as a merger or sale of assets.

Disclosure Required by Law

Information First Inc. may cooperate with law enforcement agencies in identifying users who use the website or Information First Inc.’s products or services for illegal activities. Therefore, Information First Inc. will respond to subpoenas, warrants, or other court orders regarding information concerning any user. Information First Inc. will, at Information First Inc.’s discretion, disclose information, including Personal Data, if Information First Inc. reasonably believes that Information First Inc. is required to do so by law, that such disclosure is necessary to protect Information First Inc. from legal liability, or that Information First Inc. should do so to protect the integrity of the website or the products or services.

How to Access & Control Your Personal Data

Upon request, Information First Inc. will provide you with information about whether we hold any of your Personal Data. We will retain your information for as long as your account is active or as needed to provide you our products and services. Additionally, we will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

Contact dataprotection@info-first.com for more information on how to exercise your rights or make an inquiry regarding the Personal Data we have about you.

Opt-out preferences : If you would like to opt-out of receiving sales and marketing communications from us, you may contact dataprotection@info-first.com

Links to Third Party Sites

Our website includes links to other websites whose privacy practices may differ from those of Information First Inc. If you submit Personal Data to any of those websites, your information is governed by their privacy policies. We encourage you to carefully read the privacy policy of any website you visit.

Cookies and Similar Technologies

Technologies such as: cookies, beacons, tags and scripts are used by Information First Inc. and our affiliates. These technologies are used in analyzing trends, administering the site, tracking users’ movements around the website and to gather demographic information about our user-base. We may receive reports based on the use of these technologies on an individual as well as aggregated basis. You can control the use of cookies at the individual browser level, but if you choose to disable cookies, it may limit your use of certain features or functions on our site(s) or service(s). Our websites follow browser do-not-track signals.

What are cookies?

Cookies are small pieces of text sent by your web browser by a website you visit. A cookie file is stored in your web browser and allows the Service or a third-party to recognize you and make your next visit easier and the Service more useful to you.

Cookies can be "persistent" or "session" cookies. A persistent cookie saves a file on your computer. It can then be used to customize the web page based on choices and user interests.

Session cookies are sent between your computer and the server to access information while you are browsing. Session cookies to not identify you personally and disappear when you close your browser. All of our websites use “session cookies.”

Notice to End Users

Many Information First Inc. products are intended for use by organizations and are administered to you by your organization. Your use of Information First Inc. products may be subject to your organization's policies, if any. If your organization is administering your use of Information First Inc.’s products, please direct your privacy inquiries to your administrator. Information First Inc. is not responsible for the privacy or security practices of our customers, which may differ from those set forth in this Privacy Notice.

Data Security

Wherever Personal Data is within Information First Inc. or on its behalf, Information First Inc. will take reasonable steps to protect the Personal Data from loss, misuse and unauthorized access, disclosure, alteration and destruction. Information First Inc. trains employees on its Information Security Policies and guidelines and makes them available to its business partners as necessary. In addition, Information First Inc. and its business partners enter into confidentiality agreements that require that: (i) care and precautions be taken to prevent loss, misuse, or disclosure of Personal Data and (ii) any service providers only use Personal Data to perform services on behalf of Information First Inc.

International Transfers

Our computer systems are currently based in the United States.

Personal data shall not be transferred to a country or territory outside the United States unless that country or territory ensures an adequate level of protection for the rights and freedoms of data subjects in relation to the processing of personal data. Contact dataprotection@info-first.com for additional information.

Policy Changes

This Privacy Notice may be updated from time to time as Information First Inc.'s services change and expand. We suggest that you review the Privacy Notice periodically. In the event of a material change, we will post a change notice on our website and we may notify individuals of such changes through contact information that we have for such individuals prior to the change becoming effective. If we amend the Privacy Notice, the new Notice will apply to Personal Data previously collected by Information First Inc. only insofar as the rights of the individual affected are not reduced.

Information First Website Hosting

Our Service is hosted by Wix.com. (“Wix”). Wix provides us with an online e-commerce platform that allows us to provide the Service to you. Your information, including Personal Information, may be stored through Wix's servers. By using the Service, you consent to Wix’s collection, disclosure, storage, and use of your Personal Information in accordance with Wix’s privacy policy available at https://www.wix.com/about/privacy.

In the event we (or Wix) undergo a business transaction such as a merger, acquisition by another company, or sale of all or a portion of our assets, your Personal Information may be among the assets transferred. You acknowledge and consent that such transfers may occur and are permitted by this Privacy Policy, and that any acquirer of our (or Wix's) assets may continue to process your Personal Information as set forth in this Privacy Policy.

Inquiries and complaints

If you believe Information First Inc. maintains your personal data in one of the services discussed in this Privacy Notice, you may direct inquiries or complaints to dataprotection@info-first.com. Information First Inc. will respond within 45 days.

This Privacy Notice was last reviewed: April 2026​

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